Thank you for choosing Velseoity.com (“Company”) for your internet marketing needs. We strive to provide you with high-quality services and ensure your satisfaction. This Refunds Policy outlines the terms and conditions regarding refunds for the services provided by the Company. Please read this policy carefully before making a purchase or engaging our services.
- Refund Eligibility: a. Website Development and Design Services: Refunds for website development and design services are subject to the terms agreed upon in the project contract or agreement. Any refund requests will be assessed on a case-by-case basis, taking into consideration the progress of the project and the services already rendered.
b. SEO (Search Engine Optimization) Services: Refunds for SEO services are not available due to the nature of the work involved. SEO is an ongoing process that requires continuous effort and optimization over an extended period. While we strive to achieve the best results for your website’s ranking and visibility, the outcome may vary based on various factors beyond our control, including search engine algorithms and competition.
c. PPC (Pay-Per-Click) Advertising Services: Refunds for PPC advertising services are not available. The Company will manage and optimize your PPC campaigns based on agreed-upon goals and budget. While we aim to maximize the effectiveness and ROI (Return on Investment) of your campaigns, the actual performance and results may vary depending on factors such as market conditions, ad quality, and competitiveness.
- No Performance Guarantees: The Company does not guarantee specific results, rankings, or outcomes from its services. The effectiveness of our services depends on several external factors beyond our control, including market conditions, industry competition, and algorithm changes by search engines or advertising platforms. We work diligently to provide the best possible results, but the success of your campaigns may vary.
- No Refunds for Completed Services: Once a service has been completed, refunds are not available. This includes situations where the agreed-upon milestones, deliverables, or project requirements have been fulfilled. We encourage you to provide feedback during the project’s progression to ensure your satisfaction with the services provided.
- Refunds for Unfulfilled Services: In the event that the Company is unable to deliver the agreed-upon services due to unforeseen circumstances, technical limitations, or any other valid reason, a refund may be issued for the portion of the services that were not fulfilled.
- Refund Process: a. To request a refund, you must submit a written refund request to our customer support team, providing relevant details and explaining the reasons for your request.
b. Refund requests will be reviewed and processed within a reasonable timeframe. We may require additional information or clarification to assess the request properly.
c. If your refund request is approved, the refund will be processed using the same payment method used for the original purchase. Please note that the processing time for refunds may vary depending on your financial institution.
- Changes to the Refunds Policy: The Company reserves the right to modify or update this Refunds Policy at any time without prior notice. It is your responsibility to review this policy periodically for any changes. Continued use of our services after any modifications to the policy constitutes your acceptance of the revised terms.
If you have any questions or concerns regarding our Refunds Policy, please contact our customer support team at [contact information]. We will be happy to assist you.